Voice of Customer Report

Have Nalvin summarize key insights from your meetings, support chats and more. Set-up a weekly voice of customer report to be sent in Slack or Teams in minutes.

No credit card required - 5 min onboarding

What does this job do?

  • Nalvin connects in minutes to your insight sources (meetings, calls, support chats, surveys and more).

  • Set a schedule and Nalvin will send you an automated recurring voice of customer report.

  • Surface trends, spot issues or uncover new opportunities in seconds from your insights.

  • Ask follow-up questions directly in the thread to dig deeper.

Works with

FAQ's

What is a Voice of Customer Report in Nalvin?

A Voice of Customer Report is an automated summary Nalvin creates from your meetings, support chats, surveys, and more. It compiles recurring feedback, highlights trends, and shares key insights directly in Slack or Teams on the schedule you choose.

How does Nalvin collect the insights for these reports?

Nalvin connects to your existing data sources such as notes, support conversations, churn reasons, and sales meetings. It pulls in fresh feedback continuously, so your reports are always based on the latest customer interactions.

Can I schedule recurring reports with Nalvin?

Yes! You can set Nalvin to deliver a weekly, bi-weekly, or monthly voice of customer report. This ensures your team stays consistently informed without needing to manually compile data each time.

What kind of insights will the report highlight?

Nalvin surfaces top pain points, feature requests, onboarding challenges, and any recurring issues mentioned by customers. It’s designed to help your team quickly identify opportunities and risks that matter most.

How can my team interact with these reports?

Reports are delivered straight into Slack or Microsoft Teams. From there, you can ask follow-up questions in the thread, dig deeper into specific insights, and collaborate on next steps without leaving your workflow.

What is a Voice of Customer Report in Nalvin?

A Voice of Customer Report is an automated summary Nalvin creates from your meetings, support chats, surveys, and more. It compiles recurring feedback, highlights trends, and shares key insights directly in Slack or Teams on the schedule you choose.

How does Nalvin collect the insights for these reports?

Nalvin connects to your existing data sources such as notes, support conversations, churn reasons, and sales meetings. It pulls in fresh feedback continuously, so your reports are always based on the latest customer interactions.

Can I schedule recurring reports with Nalvin?

Yes! You can set Nalvin to deliver a weekly, bi-weekly, or monthly voice of customer report. This ensures your team stays consistently informed without needing to manually compile data each time.

What kind of insights will the report highlight?

Nalvin surfaces top pain points, feature requests, onboarding challenges, and any recurring issues mentioned by customers. It’s designed to help your team quickly identify opportunities and risks that matter most.

How can my team interact with these reports?

Reports are delivered straight into Slack or Microsoft Teams. From there, you can ask follow-up questions in the thread, dig deeper into specific insights, and collaborate on next steps without leaving your workflow.

What is a Voice of Customer Report in Nalvin?

A Voice of Customer Report is an automated summary Nalvin creates from your meetings, support chats, surveys, and more. It compiles recurring feedback, highlights trends, and shares key insights directly in Slack or Teams on the schedule you choose.

How does Nalvin collect the insights for these reports?

Nalvin connects to your existing data sources such as notes, support conversations, churn reasons, and sales meetings. It pulls in fresh feedback continuously, so your reports are always based on the latest customer interactions.

Can I schedule recurring reports with Nalvin?

Yes! You can set Nalvin to deliver a weekly, bi-weekly, or monthly voice of customer report. This ensures your team stays consistently informed without needing to manually compile data each time.

What kind of insights will the report highlight?

Nalvin surfaces top pain points, feature requests, onboarding challenges, and any recurring issues mentioned by customers. It’s designed to help your team quickly identify opportunities and risks that matter most.

How can my team interact with these reports?

Reports are delivered straight into Slack or Microsoft Teams. From there, you can ask follow-up questions in the thread, dig deeper into specific insights, and collaborate on next steps without leaving your workflow.

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Stay in the loop on everything "AI for PMs"

*We do not sell or share your personal information.

Stay in the loop on everything "AI for PMs"

*We do not sell or share your personal information.

Stay in the loop on everything "AI for PMs"

*We do not sell or share your personal information.