Templates

Operations

Stay ahead of quality issues

Use Template

By Nalvin

Use Template

Description

Nalvin helps you stay ahead of quality issues by monitoring new and high-impact bugs and summarizing what needs attention. It highlights severity, customer impact signals, and aging risk, then recommends a next action for each item. You can run it anytime or schedule it to post to a chosen Slack/Teams destination.

Supported Integrations

Templates are flexible by default. Nalvin automatically picks the right integrations based on what you’ve connected.

HelpDesk

Freshdesk

Asana

ClickUp

Monday

Trello

Zendesk

Intercom

Shortcut

Linear

Microsoft Teams

Jira

Slack

How to best use this template

Below are a few tips & tricks from the Nalvin team to get the most out of this template.

Define severity and impact rules

If your tracker uses custom fields or labels, tell Nalvin what “P0” or “customer blocker” means. This improves prioritization and reduces noisy outputs.

Combine tracker + support signals

You can level this up by including support volume or repeated complaints as a signal. Bugs with both engineering and support evidence deserve faster attention.

Avoid false precision

If severity is inferred, Nalvin should say so. It’s better to be conservative than to overstate impact.

Separate “new” vs “regressing”

Regressions need a different response than long-lived issues. Ask Nalvin to explicitly flag possible regressions and recent spikes.

Turn the list into a short action plan

After the report, ask Nalvin for 3–5 concrete next steps (triage, assign, escalate). This converts monitoring into momentum.

Define severity and impact rules

If your tracker uses custom fields or labels, tell Nalvin what “P0” or “customer blocker” means. This improves prioritization and reduces noisy outputs.

Combine tracker + support signals

You can level this up by including support volume or repeated complaints as a signal. Bugs with both engineering and support evidence deserve faster attention.

Avoid false precision

If severity is inferred, Nalvin should say so. It’s better to be conservative than to overstate impact.

Separate “new” vs “regressing”

Regressions need a different response than long-lived issues. Ask Nalvin to explicitly flag possible regressions and recent spikes.

Turn the list into a short action plan

After the report, ask Nalvin for 3–5 concrete next steps (triage, assign, escalate). This converts monitoring into momentum.