I remember a few years ago, I was super passionate about this niche B2B SaaS startup. We had what we thought was a killer product, a small but mighty team, and some really enthusiastic early adopters. But still, something felt off. We were growing, but it was hard—every customer felt like a battle, and retention was always a nagging worry. We were drowning in surveys, support tickets, and sales calls, trying to figure out what was really clicking for people and what wasn't. It felt like we were constantly guessing, throwing new features at the wall hoping something would stick. Our product meetings often turned into debates about whose "gut feeling" was right. If only we had a clearer way to cut through all that noise back then. Today, with AI, that clarity is finally within reach. Accuracy, speed, scalability; the benefits of incorporating AI into your product strategy are undeniable. While it's exciting to consider the potential of what AI can do, it's important to remember that it